Customer Support

Drive self-service by creating detailed assets

Enable customers with engaging, updated content in their preferred format, language, and context. Slash content creation and maintenance time by 90%

Accelerate content creation with just a few steps

Create and repurpose video tutorials, interactive demos, or step-by-step guides in minutes with AI

Keep documentation up-to-date

Reduce time spent on auditing and updating stale content. Record once, repurpose infinitely

Enable faster query resolution

Leverage our AI multimodal search and personalized knowledge centers to get answers to queries quick

Boost internal efficiency and enhance collaboration

Unlock access to your knowledge base, assets and analytics all in one place

Customer Success

Supercharge product adoption and retention

Accelerate onboarding: Drive product adoption with engaging personalized videos and guides

Let the data speak: Gain actionable insights from our AI-powered customer engagement data

Enable internal discovery: Generate dynamic visual guides with AI to share with customers, bridging knowledge gaps instantly

Customer Education

Amplify learning center engagement

Boost LMS engagement: Deliver personalized, interactive learning materials to each customer segment

Self-serve path to higher CLV: Showcase interactive videos and guides on Hexus-hosted demo centers

Adaptive learning journeys: Tailor content navigation and discoverability to individual learner needs and preferences with our personalization parameters

Technical Writing

No design skills needed

AI Video to flow: Repurpose your interview and demo recordings with SMEs. Let our AI do the manual editing work of visually transcribing those meetings into beautiful video tutorials

Mask sensitive data: Easily mask sensitive data from your screens before you capture them with our HTML editor. As easy as finding and replacing text

Create once, publish everywhere: Create as videos, gifs, HTML, markdown, JSON and publish everywhere